Frequently Asked Questions
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Answers to Frequently Asked Questions
What is the price for custom logo design?
The prices for logo designs can vary depending on factors such as complexity, current branding strategy, design complexity, and more. The best way to determine the logo design cost for your business is to contact us and explain your current business strategy and desired logo design. Please send us a message!
Is there a chat function available on your website for immediate help?
Currently, our primary means of communication are telephone, email, and physical mail. We don’t have a chat function on our website at the moment.
Can someone help me write content?
If you find yourself having difficulty writing your own content, we’re happy to contact a content strategist or copywriter. You can have someone help you with your entire site or just a few pages – we’re happy to be flexible.
How long does it typically take for you to respond to an email?
We strive to respond to all emails as quickly as possible, usually within 24-48 hours. However, the response time may vary depending on our volume of inquiries.
I don’t want to use WordPress can I choose something else?
Unfortunately, no. We only use WordPress to build websites. We have used other platforms in the past but not anymore. WordPress is a platform that’s easily accessible for our clients to update themselves, it’s search engine friendly, and it’s easy to integrate with third-party companies.
What’s the best platform for eCommerce website?
The best eCommerce platform for your website truly depends on what you’re looking for! In the scoping phase, your Digital Strategist will assess your needs based on the number of products you have, custom functionality required, and more. We tend to use WooCommerce for a majority of our custom eCommerce website designs.
Can I contact you through your website?
Yes, we have a ‘Contact Us’ form on our website. Fill out the form with your name, email, and message. We will get back to you as soon as possible.
Do you offer a payment schedule?
Yes, traditionally, we split the payment of web design into two payments. The first 50% is usually taken once you have seen your homepage’s mockup and you’re happy to move forward. The following 50% is taken upon website completion and launch. We can also offer separate financing depending on your project needs; take a look here for more information!
Will you train me on how to use my website?
We will walk through training on how to use your site as we approach launch! We wait until your site is almost complete so that you can learn to use the CMS and make updates on the backend of your actual website! We’ll also record this training so you can see it in the future.
Do I have to be in Kansas to work with you?
While we love working with local Kansas businesses, we actually work with businesses all over the country and are happy to accommodate. We are happy to hop on conference calls, video chats, and do screen shares throughout the process to interface with your team the best we can!
How long will it take to make my website?
This can really depend! But on average, we can gauge that a website will take between 60 to 120 days to build a website from start to finish, providing we have all the information from you. Generally speaking, the website design can take as long as it takes to gather and apply the appropriate content (text and images) to your website.
Are your websites designed with premade templates?
No premade templates are used here! Every website we at MKS Web Design create is custom from the very start and crafted specifically made for each client. We do not use pre-made templates or themes!